Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Value for money

Lipton is a much better of a dealer, I was offered a deal in 20 minutes that it took Al Hendrickson 3 hours to work up. Al Hendrickson is all smoke and mirrors, they are rude, condisending and don't let you finish a sentence before they start speaking on top of you.

Be prepared to spend your your whole day there waiting around and getting passed from person to person because there's at least 10 people involved in the deal. The salesman are just there for show to distract you from the fact that you've been waiting for hours to actually see the person that can make you the final offer. They'll offer you the same thing five different ways so that eventually you'll agree on something but in reality the final price never changed just the way that they presented it did. You can tell them multiple times exactly what you want and that you don't want to pay over a certain amount and they keep saying 'don't worry we'll work it out for you' but when you get the final price is $5k more and then they tell you there's no way to actually get the price you want after you've wasted hours being reassured they can do it for you.

Extremely unsatisfied wouldn't even begin to explain my experience with this company, I will never ever ever recommend them to anyone nor will I continue to do business with them.

I regret my decision to ever purchase a vehicle from this dealership. Their "customer service" is all for show, they don't actually care about the customer just how much money they can squeze out of them without them noticing.

Product or Service Mentioned: Al Hendrickson Toyota Sales Representative.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like